Get the help you need, when you need it

Explore our comprehensive guides, find answers in our FAQ, or contact us directly for personalized support.

Contact Support

A customer paying a happy flower shop owner for her flowers.

Frequently Asked Questions

Two women working together on a laptop.

Getting Started With IoniaPay

For merchants

Ready to become an Ionia merchant? Here is the important information you need.

Documents you need to apply

Application to become an IoniaPay merchant

Application process steps

Finding out the status of your application

Explore Merchant FAQs

For consumers

Understanding Your Secure Checkout

Learn how our advanced security features protect your transactions, ensure your personal data is safe, and provide a seamless and secure payment experience.

Consumer FAQs

Smiling woman enters her credit card info into her mobile device to online checkout.